Shipping Information
• Delivery Areas: We offer shipping across India.
• Shipping Times:
• Orders are typically delivered within 2-7 business days, depending on your location.
• Major cities usually receive deliveries within 2-3 days, while remote areas may take up to 7 days.
• High-Demand Periods: During peak seasons or promotional events, delivery may be extended by 1-2 days.
• Shipping Charges: We are pleased to offer free shipping on all orders.
• Order Tracking: Once your order is shipped, you will receive a tracking link via email or SMS, allowing you to monitor the status of your shipment.
Return & Exchange Policy
Eligibility for Exchanges:
- Exchanges are only accepted for defective products.
- The item must be unused and include all original tags and packaging.
Process for Exchanges:
- Initiate an Exchange: Contact us at returns@coccopucci.com within 7 days of delivery.
- Free Return Shipping: We will provide a prepaid return shipping label.
- Inspection & Exchange: Once we receive the returned item, it will be inspected by our quality control team. If the issue is validated, a replacement of the same product will be sent to you at no additional cost.
Note: If the same product is unavailable, we will inform you of the next steps.
• Quality Assurance:
• At Coccopucci, we take pride in our stringent quality checks. However, in the unlikely event of a quality issue, we will ensure a hassle-free exchange process.
Note: Items that do not meet the return criteria will not be eligible for a refund.